PRIVACY POLICY
Our privacy policy sets out everything you should be aware of regarding the information we may collect from you & what we will be using it for. Scissor & Stone supports the implementation of the "National Privacy Principles for the fair handling of personal information" & therefore does not collect any personal information whilst you are browsing our site unless you have placed an order with us or contacted us via our online form or joining lists. Privacy laws place strict requirements on us to ensure that certain information is securely kept &, that you can easily access your information to check, correct & delete.
INFORMATION WE COLLECT
As a part of our normal services for customers, there are times where we are required to collect personal information. These include, but are not restricted to: customer orders, online purchases & payments, maintaining your information on our website, refunds, customer feedback and surveys, marketing communications, registering an online account, promotional activities, customer service channels including social media, gift card redemptions. We may collect the following personal information. These include, but are not restricted to: your name, and contact information (including address, email & phone number), birth date, domain you used to access the internet, date & time you accessed our site, internet address of the website which linked you directly to our site and any other information which you may supply. We use this information to provide you with the best customer service & relevant marketing & remarking across our websites and/or other marketing channels including social media.
We may disclose your personal information to employees & other associated companies for business purposes & marketing or remarking purposes through our website, social media or marketing providers. We may also disclose your personal information to comply with any relevant laws. We may disclose your personal information to third party service providers to process sales, store & analyse data & information, provide web support, send marketing messages & deliver products. These third party providers may be located outside of Australia. We will take reasonable actions to ensure third party recipients of this information do not breach GDPR & Australian Privacy Laws in relation to the information we collect from you & may disclose.
We will not sell or trade your personal information.
From time to time we may send marketing communications to you. At any time you have the ability to unsubscribe or update your preferences to no longer receive marketing material. You may also review, change or delete your personal information related to your online profile by signing in online.
HAVE CONCERNS ABOUT SHARING INFORMATION WITH SCISSOR & STONE?
If you have any issues or concerns regarding our privacy standards, policies and procedures or would like to discuss it with our friendly staff, please do not hesitate to contact our Marketing Manager, Georgia at georgia@scissorandstone.com.au. We want to ensure you feel right at home with us here at Scissor & Stone and we would be happy to answer any questions you have.
To ensure that your information remains secure we have ensured that the appropriate procedures are in place to safeguard your information & prevent unauthorised access, disclosure, maintain data accuracy & ensure the appropriate use of this information. We take the security of your online transactions seriously and therefore ensure a dafe platform for online transactions via Stripe. All information is encrypted at time of processing, ensuring your security & privacy.
To unsubscribe or opt out of marketing emails from Scissor & Stone an unsubscribe link will be found at the bottom of all marketing emails.